Warranty and Returns
Length of Warranty
We offer items that fall into one of the following categories – New, New other, Serviced, Used and For parts or not working.
Warranty length of each condition
New – 12 months
New other – 6 months
Serviced – 3 months
Used – 30 days
For parts or not working - None
For a detailed definition of item conditions click here.
What is covered by the warranty
This covers any defects in an item. Your statutory rights are unaffected.
What is not covered
This warranty does not cover parts that have been altered or modified, accidental damage or damage caused by weather and sunlight or products that have not been used for their specific intention.
In the unlikely event of operational failure in the product we shall need to evaluate the goods and shall offer one of the following – full refund, partial refund or a similar replacement product.
How to return your item
To return your item please contact us. We will then send you a return number and our return address. Items must be returned before any refund or replacement can be made.